Contact information
Contact Information
Effective date: 17 September 2026
Get in Touch
We're here to help. Whether you have a question about your order, need assistance with a return, or simply want to know more about our products, the World Of Clogs Australia team is ready to assist.
Customer Support
Email: support@worldofclogsau.shop
Phone: +61 2 9047 3816
Website: worldofclogsau.shop
Our support team is available Monday to Friday, 9:00am – 5:00pm AEST. We aim to respond to enquiries within 1–2 business days.
Our Operations & Fulfillment Network
World Of Clogs Australia operates through an international business and fulfillment network.
We maintain operations in Australia and have a physical operation in the United Kingdom, from which products may be dispatched directly to customers.
We also work with suppliers and fulfillment partners in China who may dispatch products directly to our customers.
Depending on product availability, inventory location, destination, logistics, carrier availability, and operational requirements, orders may therefore be dispatched from Australia, from our physical operation in the United Kingdom, or directly from our suppliers and fulfillment partners in China.
Australia Office / Fulfillment Location:
182 Pitt St
Sydney NSW 2000
Australia
United Kingdom Physical Operation:
71-75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom
United States Office:
30 N Gould St, Ste N
Sheridan, WY 82801
United States
China Supplier / Fulfillment Location:
Hangzhou Hengxin Technology Co., Ltd.
Building 1, No. 956, Dangwan Town
Xiaoshan District, Hangzhou
Zhejiang 310000
China
Important Address Notice
The addresses listed above represent business, operational, supplier, or fulfillment locations and are not automatically return addresses.
Please do not send a return to any of these locations unless you have first contacted support@worldofclogsau.shop and received specific return instructions from our team.
Before You Contact Us
You may find an immediate answer in our policy pages:
Shipping Policy — delivery timeframes, dispatch and tracking
Refund & Return Policy — how to return an item or request a refund
Privacy Policy — how we collect, use and protect your information
Terms of Service — the terms governing your use of our website and purchases
Contact Us
World Of Clogs Australia
Email: support@worldofclogsau.shop
Phone: +61 2 9047 3816
Website: worldofclogsau.shop